Delete your data

You can delete your DeliverX account and personal data at any time. Choose whichever option is easiest for you.

Option 1: Delete your account in the app

1. Open the DeliverX app and sign in.
2. Go to My account.
3. Tap Delete account and confirm.

Your account is deleted immediately. If you have an order that is still in progress, wait until it is completed and then try again.

Option 2: If you signed in with Facebook

1. On Facebook, go to Settings & privacy → Settings → Apps and websites.
2. Find DeliverX and tap Remove.
3. Choose to also delete the data the app received from Facebook, then confirm.

Facebook sends us your request and we delete your account right away. You will get a confirmation code and a link where you can check the status of your request.

What we delete

• Your name, email address, phone number and password.
• Linked Google and Facebook sign-in accounts.
• Your profile photo, saved addresses and recent place searches.
• Your notifications and push notification tokens.
• All active sessions, so you are signed out on every device.

What we keep

Records of past orders and payments are kept because the delivery company needs them for accounting, driver settlements and legal obligations. After deletion these records are no longer linked to your name, email or phone number.

Driver accounts

Driver accounts are created by the delivery company you work with. To delete a driver account, contact that company.

Read our Privacy Policy to learn more about how we handle your data.